Dining Plan Changes
All students may make ONE change to their dining plan during the Fall/Spring Change Periods:
- Fall 2024 Change Period Dates: August 27—September 17, 2024
- Spring 2025 Change Period Dates: January 15 – February 5, 2025
Dining Plan changes are allowed ONCE in the first three weeks of each semester (excluding the Summer). The new balance after a dining plan change will depend on the usage of the previous plan. Any visits or Dining Dollars used over and above those allocated by the original dining plan will be charged in addition to the regular cost of the new dining plan. If the usage is less than what is allotted with the new dining plan, the amount of visits and Dining Dollars used with the original dining plan will be deducted from the amounts allocated with the new dining plan.
Changes made at the start of the Fall semester are effective for the full academic year. Changes made during the Spring 2025 semester will only affect the Spring 2025 semester plan. Any Dining Dollars carried over from the Fall semester will remain regardless of whether a change is made. Meal swipes do not carry-over from the Fall semester.
All dining plan changes must be made via Campus Express Online during the appropriate Change Period. Inquiries regarding all dining matters must be directed to the Penn Dining Office – change requests sent to Student Financial Services are NOT valid.
Please note: Any additional charge or refund due as the result of a dining plan change will be based on the current rates regardless of whether the initial sign-up was during a promotional period.
Cancellation / Termination of Agreement
Cancellations are not permitted unless you are leaving the University for one of the following reasons: Leave of Absence, Withdrawal, Study Abroad, Graduation, Fall Exchange Students (cancellation for Spring semester portion of dining plan only), or those who applied for housing but did not receive housing.
If you are leaving the University and need to cancel your dining contract, please email Dining at firstname.lastname@example.org to advise of your change in status.
If you live in on-campus housing, please complete the Request for Early Termination for your housing contract found at MyHomeAtPenn.upenn.edu. When completing the request to terminate your housing contract, you will also be able to indicate that you have a dining plan to cancel and both requests will be processed jointly. Please note: a voluntary cancellation of a housing contract does not guarantee a cancellation of a dining contract.
If you only have a dining contract to cancel or are unable to complete the Request for Early Termination for housing, please email email@example.com.
If you are a junior or senior who applied for housing and a dining plan during the MyHomeAtPenn process in the Spring and are subsequently advised by the University that housing is not available for you, Dining will email you to advise you of your options for your dining plan.
Reminder: a voluntary cancellation of a housing contract does not guarantee a cancellation of a dining contract.
The dining program is not affiliated with any decision concerning financial aid to students. We cannot consider any financial matter as an acceptable reason for requesting a dining contract cancellation. The cancellation needs to be approved by the University of Pennsylvania prior to issuance of any credit.
The University reserves the right to terminate this agreement for failure to pay University fees, for violation of University or Penn Dining policy, or when you are no longer enrolled as a Penn student.
If a credit is due because of cancellation or termination of this agreement, the refund will be sent by Penn Dining to Student Financial Services (SFS). Penn Dining does not issue refund checks. Students may check the status of their account on Penn InTouch. Students expecting a refund should contact SFS, after the dining plan credit appears on Penn InTouch.
No refunds are provided in the case of termination due to failure to pay fees or comply with policies. Refunds will be prorated based on the number of visits and Dining Dollars used and will be calculated based on the price per visit of the dining plan in which the student is participating.