Two students hi-fiving

Committed to Quality

Know that when you dine with us, you’ll have a quality experience from beginning to end. From making sure our ingredients are not only of the highest quality but locally and sustainably sourced, to understanding, we always Eat Smart.

Cooking from Scratch

We have no corporate recipes. We start with food in its simplest, most natural form. Our freezers are small, and our deliveries of fresh, seasonal produce and whole foods are big.

Well-Being Commitments

We take a macro view of wellness. Our menus are designed not just to optimize your health, but to help our communities and environment thrive, too.

Meeting Sustainability Standards

A handful of simple dietary choices and practices can have a big impact.

Responsible Food Waste Practices

Prioritizing waste reduction according to the EPA Food Recovery Hierarchy, to make landfills our last resort.

Eating Smart

Our Food Safety Commitment

Food safety and quality assurance are at the heart of Penn Dining. Our food service provider, Bon Appétit, utilizes rigorous science-based food safety policies and procedures informed by the FDA food code, USDA, CDC, and Philadelphia Department of Health.

In 2023, Compass Group, Bon Appétit’s parent company, received the highest honor in food safety, the International Association of Food Protection’s Black Pearl Award, and holds numerous certifications to rigorous international and industry leading standards. This includes GFSI-SQF certification for the Compass Group Supplier Quality Assurance program, which reflects a dedication to ensuring food safety and quality.
Dining employee cracking an egg into a bowl of bread

Food Safety Frequently Asked Questions

Bon Appétit works closely with the Philadelphia Department of Health, which conducts regular inspections of Penn Dining facilities. Bon Appétit also contracts an independent, third-party health and safety firm, to conduct weekly Department of Health-style inspections of facilities on campus. After each inspection, Bon Appétit works with the inspector to create an action plan to address any issues identified.

Bon Appétit’s Quality Assurance Standards are based on the FDA Food Code and include utilizing a Hazard Analysis Critical Control Points (HACCP) food safety process. HACCP entails recording the temperatures of foods at every step of the food receiving, holding, handling, and cooking process. As part of their HACCP procedures, food and equipment temperatures are repeatedly checked and controlled during critical stages prior to reaching the serving lines.

If a student ever experiences an issue with their meal, it is critically important for them to alert a manager, whose names and headshots are posted at the entrance of each dining hall. Students can also email Penn Dining directly. After receiving a notification of a possible issue, our managers work with Bon Appétit’s Food Safety and Quality Assurance team to launch an investigation and swiftly address the concern.

Yes, All Bon Appétit managers are required to take the ServSafe Food Protection Manager Certification Course, the premier food safety certification course in the nation, administered by the National Restaurant Association Educational Foundation. ServSafe is accepted by most local jurisdictions requiring manager training and/or testing and is consistent with FDA and USDA guidelines. Hourly associates complete food safety and sanitation trainings, including completing the ServSafe Food Handler course.